Managing Notifications

You can manage settings for push and email notifications coming from OuterSpatial in the "Notification Settings" section of the OuterSpatial app or on the OuterSpatial website. We also include "Unsubscribe" links at the bottom of all outgoing email, and you can follow that link to unsubscribe, as well.

OuterSpatial Web

To manage your notification settings on the OuterSpatial website:

1. Make sure you're logged in to the website. If you're not, click the "Log In" button in the page header, walk through the log in process, and continue to the next step.
2. Navigate to https://www.outerspatial.com/settings/notifications
3. Use the toggle buttons to turn off notifications for each channel that's available, and the specific notification types under "Organization & Location Subscriptions". Toggling the entire channel off will turn off both push and email notifications for the channel. If you prefer to stay subscribed to a channel, but turn on/off push or email notifications, you can toggle the checkbox in the specific notification type column.

OuterSpatial Mobile

To manage your notification settings in the app:

1. Make sure you're logged in to the app. If you're not, switch to the "Me" tab, click the "Log In" button, walk through the log in process, and continue to the next step.
2. On the "Me" tab, tap the settings cog in the upper, right-hand corner of the screen — just underneath the image at the top.
3. Tap "Notification Settings".
4. You can now use the toggle buttons to turn off notifications for each channel that's available, e.g. "Tips & Tricks", "Product Updates", "Social Engagement", and the five sections under "Organization & Location Subscriptions" ("Alerts", "Check-Ins", "Posts", "Reviews", and "Report"). Toggling the channel off will turn off both push and email notifications for the channel. If you prefer to stay subscribed to a channel but turn on/off push or email notifications, you can toggle the checkbox next to the notification type.

Channels

The following notification channels are currently available in OuterSpatial:

• Tips & Tricks: Notifications for Tips & Tricks that help you learn how to use OuterSpatial.
• Product Updates: Notifications about new OuterSpatial features.
• Social Engagement: Notifications related to activity on posts you created or conversations you're participating in.
• Organization & Location Subscriptions: Notifications about updates made to organizations and locations (areas, trails, points of interest, and outings) you've subscribed to notifications. You can subscribe to/unsubscribe from five different update types individually:
  • Alerts
  • Check-Ins
  • Posts
  • Reviews
  • Reports

Subscribing to/Unsubscribing From Updates for an Organization or Location

In October 2024, we introduced the ability to subscribe to/unsubscribe from updates for an organization or location. Previously, if you had favorited an organization/location you would receive certain types of notifications about the organization/location. Separating subscribe/unsubscribe into a separate action allows you to create favorites without getting unwanted notifications, and gives you more granular control over the type of notifications you receive.

You can subscribe to/unsubscribe from notifications for an organization or location by opening the organization or location screen in the OuterSpatial app and toggling the notification button on/off in the header:

Some notes:

• If you subscribe to an organization, you'll receive notifications for alerts, check-ins, posts, reports, and reviews that are created for any location (areas, trails, points of interest, and outings) across the entire organization.
• If you subscribe to an area, you'll receive notifications for alerts, check-ins, posts, reports, and reviews that are created for the area itself or any of its child locations (trails, points of interest, and outings).
• If you subscribe to a trail, point of interest, or outing, you'll receive notifications for every report that's created for the specific location.