Logging In
OuterSpatial uses passwordless authentication to make accessing your account simple and secure. No passwords to remember or reset—just your email address.
How to Log In
When logging in to OuterSpatial Mobile:
- Enter your email address in the provided field
- Click "Continue"
- Check your email inbox for a message from OuterSpatial (usually arrives within 1-2 minutes)
- Enter the 6-digit verification code from the email
- Click "Verify" to complete your log in
That's it! You'll be taken to your dashboard where you can access all your favorites, posts, and challenge responses.
New to OuterSpatial?
The same process works whether you're creating a new account or logging into an existing one. Simply enter your email address, and:
- If you're new: We'll create your account automatically
- If you're returning: All your favorites, posts, and challenge responses will be right where you left them
Just use the same email address each time to keep everything in one place.
Troubleshooting
Verification Code Not Working
This is the most common issue, and it's easy to fix!
Why it happens: When you request a new verification code, any previous codes are automatically deactivated for security. Only the newest code will work.
Quick fix:
- Go back to the log in screen
- Enter your email address again
- Request a fresh code
- Check your email for the new message
- Use only this latest code (ignore any older emails)
Not Receiving the Email?
If your verification email doesn't arrive within 2-3 minutes:
- Check your spam or junk folder - Sometimes our emails get filtered there
- Double-check your email address - Make sure there are no typos
- Add visitors@outerspatial.com to your contacts - This helps ensure future emails reach your inbox
- Try again in a few minutes - Occasionally there may be brief delays
Using Multiple Email Addresses?
Each email address creates a separate OuterSpatial account. To access your saved content, make sure you're using the same email address you used when you saved it.
Tips for Smooth Login
- Use the most recent code if you've requested multiple ones
- Check your email within 10 minutes - codes expire for security